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Do you have a passion for the highest quality and patient happiness? Then please respond to this dynamic opportunity available with one of the best places to work in Southern California! We would be happy to hear from you.

The CTRC supports innovative, patient-oriented research, offers clinical research training and recognition programs, and provides researchers with an environment for seeing patients when they take part in clinical research studies. The CTRC at Cedars-Sinai was established in 1994 by the National Institutes of Health and funded by the National Center for Advancing Translational Sciences. To learn more, please visit Clinical & Translational Research Center (CTRC) | Cedars-Sinai.

The CTRC Medical Assistant (MA)provides clinical and administrative support to nurses, physicians, and allied health professionals (Clinicians) working in the hospital-licensed clinics. Functions may include patient interviews, data collection, documentation in the medical record, exam room set-up, cleaning and preparation, ordering/stocking of medical supplies, and general administrative support. The CTRC MA may also perform non-invasive routine technical services under the supervision of a licensed physician, surgeon, or podiatrist who is on the premises. The CTRC MA functions within his/her scope of education/ certification not to exceed what is permitted by Cedars-Sinai Medical Center policies, procedures, and guidelines. Must have flexibility and ability to adapt to multiple specialty clinics.

Primary Duties and Responsibilities:

• Collects patient history and documents in EMR appropriately. Obtains all results (films, test) prior to patient visit.
• Maintains timely patient flow and room availability. Assists patients with the completion of forms, as needed.
• Performs clinical responsibilities such as taking vital signs, collecting lab specimens, performing EKGs, and records/documents patient records.
• Conducts appropriate hand-offs or reporting processes as defined by program workflows and applicable policy.
• Participates in the patient checkout process: facilitating follow-up tests, and referrals and may participate in obtaining prior authorizations to allow for timely scheduling of follow-up appointments to other providers. Maintains referral system and ensures accurate and timely follow-through with all referrals generated.
• Prepares, and cleans exam/procedure room, and sets up appropriate supplies. Ensures equipment, forms, and educational materials are available and ready for use during visit/procedure. Maintains and monitors all equipment used for patient care and testing and reports discrepancies to the supervisor.
• Reduces the risk of healthcare acquired infection by complying with current CDC guidelines and CSMC Hospital Acquired Infection prevention policy.
• Collects and prepares specimens and transports to the lab. Follows hospital policy for specimen labeling and logging.
• Performs unit office procedures including all general administrative duties as required (i.e. scanning, filing, faxing, phones, courier duties, etc.).
• Acts as a transporter for stable, non-acute patients for testing or treatment.

Department Specific Responsibilities:

• Appointment Scheduling; stock and transport of medications; Biological specimen shipping; Assist with new protocol activation.

Education:

• Vocational/Technical Diploma, graduate of an accredited medical assistant program, is required.

License & Certification Requirements:

• Basic Life Support (BLS) issued by American Heart Association is required upon hire.
• Certified Registered Medical Assistant certification is preferred upon hire.
• Phlebotomy Certification CA (CPT-1) is required upon hire.

Experience and Skills:

• One (1) year minimum of Medical Assistant, medical office, ambulatory care facility, or medical group practice, is required.
• Establishes effective working relationships with cross-functional team(s).
• Cultivates and maintains strong customer relationships and rapport with stakeholders and/or client groups.
• Ensures practices and procedures are inclusive of interpersonal and cultural diversity.