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Patient Access Rep I - Lab Services - 8-Hour Evening Shift

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Requisition # 1772

Job Description

Are you ready to bring your skills to a world-class healthcare organization recognized as one of the top ten in the United States? Do you have a passion for the highest quality and patient happiness? Then please respond to this dynamic opportunity available with one of the best places to work in Southern California! 

Cedars-Sinai is a nonprofit, independent healthcare organization committed to improving the health status of the communities we serve through:

  • Leadership and excellence in delivering quality healthcare services
  • Expanding the horizons of medical knowledge through biomedical research
  • Educating and training physicians and other healthcare professionals

Quality patient care is our priority. Providing excellent clinical and service quality, offering compassionate care, and supporting research and medical education are essential to our mission. We have been recognized as #1 in California and eight years in a row on the "Best Hospitals" Honor Roll by U.S. News & World Report, 2023-24. 

Summary of Essential Duties:
  • Provide registration support to over 1200+ specimens daily at the Lab.
  • Ensure timely processing of lab specimens to support continuity of care delivery, and support of the positive patient and provider experience. 
  • Facilitates patient access to Cedars Sinai Medical Center and secures all demographic and financial patient registration information. This will include the following: Registration, Preregistration, insurance verification, Third Party Liability (TPL) screening, Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, and securing cash deposits (co-pays, deductibles, cash packages). 

Qualifications

Education:

  • High School or GED required
  • 2 years college preferred

Experience:

  • A minimum of 1 year of customer service experience required, preferably in a healthcare setting 
  • 2 years of experience in healthcare, insurance or related experience preferred
  • Previous work experience in an inpatient or outpatient admissions setting or physician's office preferred
  • Knowledge and/or experience in patient accounting or with an insurance payor preferred
  • Understanding of medical terminology preferred
  • PC literacy: Basic core computer skills and navigation skills required
  • Bi-lingual preferred/helpful 

Req ID : 1772
Working Title : Patient Access Rep I - Lab Services - 8-Hour Evening Shift
Department : CSRC Lab Reg and Ops
Business Entity : Cedars-Sinai Medical Center
Job Category : Administrative
Job Specialty : Admissions/Registration
Overtime Status : NONEXEMPT
Primary Shift : Evening
Shift Duration : 8 hour
Base Pay : $20.02 - $30.03

Our compensation philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Pay Transparency Non Discrimination Provision (PDF) (opens in new window)

Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. Quality Care and Research—For All, By All (opens in new window).

Cedars-Sinai is an Equal Employment Opportunity employer.

Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy. Cedars-Sinai’s AA Policy Statement (PDF) (opens in new window)

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