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Research Operations Manager - Guerin Children's

Overview

Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. By joining us in an academic role, you’ll be a part of formulating future ideas for discovery and then translating those discoveries into cures for the benefit and health of the Los Angeles community.

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Success Profile

What makes a successful Research Operations Manager - Guerin Children's at Cedars-Sinai? Check out the traits we’re looking for and see if you have the right mix.

  • Analytical
  • Organized
  • Deadline-oriented
  • Adaptable
  • Results-driven
  • Problem-solver

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Culture

Discovery is central to Cedars-Sinai’s mission. Our laboratories and clinics generate ideas, therapies, devices, and systems that contribute to biomedical progress around the world. Cedars-Sinai’s investigators push the frontiers of biomedicine with studies in cardiac care, cancer, digestive health, the neurosciences, women’s health, and more. Cedars-Sinai’s robust academic enterprise shapes the experts who will help redefine medicine for the next generation.

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Responsibilities

Requisition # 22000174

Bring hope and healing to more patients and their families.

Cedars-Sinai Guerin Children's will provide a seamless continuum of primary and specialty care for hospitalized patients and outpatients as they grow from newborns to adolescents to adults. It will combine advanced clinical care, leading-edge pediatric research and forward-looking physician education and training to support Cedars-Sinai and its growing network of healthcare partners across the region.

Responsible for the daily planning, organizing, directing, and controlling of the operations of the assigned area, in order to meet the needs of all customers, Faculty, and support of Medical Center goals and philosophies. The Research Operations Manager assumes fiscal responsibility through the preparation of unit budgets, serves as liaison with Faculty and other personnel, promotes the maximum growth and development of each employee, supports research, participates in both strategic and tactical planning. This position is accountable to the Department Chair and/or Institute Executive Director and serves as the primary source of information for the department, maintaining competency skills including the ability to interact with Faculty and staff within their assigned area, the Medical Center, and throughout the Health System.

The Manager, Research Operations plans, organizes, manages and controls the daily operations of their area and works closely with departmental leadership, Faculty, Principal Investigators (PIs), staff and students to provide analytical support and project management in fulfilling the established goals and objectives for the department and organization. Strategizes and collaborates with the Director and senior leadership, along with Academic Affairs regarding development and implementation of policies and procedures. Manages and supervises administrative staff; provides leadership coaching, and opportunities for professional development. The Manager, Research Operations facilitates Human Resource (HR) functions for their area by collaborating with the appropriate HR partners for Faculty and department staff recruitment, visa and immigration assistance, employee relations, compensation, and benefits.

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Primary Duties and Responsibilities:

  • Ensures compliance with state and federal laws, accreditation, professional and regulatory agency standards and licensure requirements. Maintain staff compliance with medical center policies, procedures and protocols.
  • Assumes fiscal responsibility for the department including unit budget preparation, labor and supply cost management, and revenue enhancement.
  • Responsible for tracking and reporting all high-level Capital/Operations projects. Prepares complex or high-level regular and ad-hoc financial reports for the Department Chair and/or Institute Executive Director. Works closely with leadership to develop processes and tools to monitor research funding and activities for the area.
  • Supervises the research protocols as mandated for research and ensures optimal levels and continuous improvement of quality within their work area. Maintains appropriate quality management and oversight programs.
  • Supervises department employees, including responsibility for determining qualifications, hiring, maintaining and improving competence, assigning work, coaching, training (e.g. orientation, in-service and continuing education), evaluating performance, compensation, discipline and terminating employment.
  • Interact regularly with PIs and staff to assess team needs, provide information and resolve issues.
  • Promote a team atmosphere and manage staff regarding but not limited to managing the on-boarding of new lab staff, developing job descriptions, conducting employee annual appraisals, identifying staffing needs, conducting probationary period meetings with new staff, and counseling, coaching and terminating staff as appropriate.
  • Manages the effective utilization of human resources and supplies within the department, including the development of appropriate staffing and management of productivity. Develop staffing plans in response to research and department activity. Recommend space and other resources for needed services. Participate in the selection of outside sources for needed services.
  • Collaborates with other research, department, and clinical/support service managers in other areas to help foster cross-functional process improvement, collaborative teamwork, open communication, and problem-solving to ensure the effective coordination and integration of services within and between units.
  • Works closely with the Office of Research Administration and designated Research Grant Specialist to ensure all grant awards are appropriately managed and maintained for Faculty holding a primary appointment in the area.
  • Responsible for facilitating the Faculty contracting process in coordination with Academic Human Resources.
  • Performs all other duties as assigned.

Teamwork/Customer Relation Responsibilities:

  • Collaborates to problem solve and make decisions to achieve desired outcomes.
  • Establishes effective working relationships with cross-functional team(s)
  • Responds timely, effectively and appropriately to deliverables.
  • Shares knowledge, time and expertise to assist other members of the team.
  • Cultivates and maintains strong customer relationships and rapport with stakeholders and/or client groups.
  • Ensures practices and procedures are inclusive of interpersonal and cultural diversity.
  • Identifies and responds appropriately to both internal and external customer needs utilizing available resources.
  • Represents the company with external constituents.

Team Lead/Supervisory/Management Responsibilities:

  • Responsible for hiring, onboarding, managing schedules, personnel actions, performance reviews, and performance improvement plans.
  • Plans, leads, and directs work of staff to ensure goals and objectives are completed within established budget and deadlines are met.
  • Supervises the day-to-day work of employees, assigns work, ensures tasks are completed and deadlines are met.
  • Acts as a team lead to include overseeing the work of others, assigning or allocating work to the team, and ensuring tasks are completed according to deadlines and quality standards.

Education:

  • Bachelor's degree in Business, Administration, or equivalent work experience required. Master's degree, MBA, or MPH strongly preferred.

Licenses and Certifications:

  • Research Administrators Certification, RACC, SoCRA or equivalent certification from professional society preferred

Experience and Skills:

  • Five (5) years of related experience with increasing responsibility, required. Two (2) years of finance/budget oversight with knowledge of general accounting and financial analysis required, GAAP rules is preferred.
  • Intermediate working knowledge of The Joint Commission and other state and local regulatory requirements.
  • Strong interpersonal and communication skills. And has a full command (verbal and written) of the English language.
  • Demonstrated commitment to customer service and an ability to meet the needs and expectations of patients and health care colleagues.
  • Demonstrated success working independently, forging relationships, and managing multiple tasks with minimal directions.
  • Ability to analyze qualitative and quantitative information for decision support.
  • High level of proficiency using Microsoft Windows and other Microsoft Office software: MS Excel, Outlook, Powerpoint Word, etc.
  • Must be able to manage competing priorities, while being extremely adaptable and flexible and maintaining a positive work environment.
  • Working Title: Research Operations Manager - Guerin Children's
  • Department: Peds Chair Account
  • Business Entity: Service Lines & Ops
  • Job Category: Academic/Research
  • Job Specialty: Academic/Research Services
  • Position Type: Full-time
  • Shift Length: 8 hour shift
  • Shift Type: Day

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.

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