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Telecomm Operator II - Operator Services - Evenings

Requisition # 18001632 Apply Now

Cedars-Sinai Medical Center has established itself as one of the nation’s most respected healthcare leaders by elevating care to an art. After all, the same dedication, passion and technical skills that make for an extraordinary artist define the exceptional professionals who choose to establish their careers with us. If you are committed to practicing your craft at a higher level, we invite you to join us.

 

Cedars-Sinai Medical Center has an opening for a Telecomm Operator in Operator Services.

 

 The Telecomm Operator processes incoming and outgoing calls, monitors alarms and responds to emergency notifications in a time manner and

direct calls to appropriate departments, medical staff inside / outside the medical center and handle patient location calls.

 

Note: All External Hires must successfully pass a background check, a prohibited substance screening, and a pre-employment physical.

Experience:
Must have Microsoft Office/ computer skills preferred. Six (6) months previous call center/doctor's office/answering service experience required. Excellent verbal communication skills required for answering calls and taking messages.
Pleasant and clear speaking voice required and the ability to speak for long periods of time. Able to type 35-45 WPM, preferred.

Educational Requirements:
High school diploma or comparable level of education and experience.

License/Certification/Registration Requirements: N/A

Physical Demands:
Ability to type for the entire working shift. Ability to talk for the entire working shift. Ability to sit for the entire working shift. Rapid movement to handle emergency codes.


  • Working Title: Telecomm Operator II - Operator Services - Evenings
  • Business Entity: Corporate Services
  • City: Los Angeles
  • Job Category: Information Technology
  • Job Specialty: Telecommunications
  • Position Type: Full-time
  • Shift Length: 8 hour shift
  • Shift Type: Evening
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Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through March each year) as a condition of employment, and annually thereafter as a condition of continued employment.

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Los Angeles, California

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