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Senior ServiceNow Developer

Requisition # 19003781 Apply Now

Responsible for application development supporting business objectives while providing expertise in all phases of the software development lifecycle: conception, design, testing, production, and maintenance. Analyses, designs and builds applications using standard application design patterns and systematic approaches to application integration. Works on new and existing applications. Performs hands-on development, mentors junior developers, and assists in architecting solutions. Serves as liaison to internal customers, research groups and various business support areas.
Job Responsibilities:

1. Functions as the single point of contact to a cross-functional team for a variety of managed applications. Responsible for the development and delivery lifecycle during the following phases:
a. Requirement Assessment: Works with inter-departmental teams to analyze and understand business requirements. Provides technical expertise during the requirements gathering phase of a project. Accurately documents new requirements, enhancements to existing functionality, and implementation deficiencies that need to be addresssed.
b. Development: Based on requirements, develops functionality by following internal development standards. Technical solution to include detailed design documentation, code, configuration, and other supporting technical documents.
c. Testing: Performs unit, regression, connectivity and full end-to-end integration tests, when it applies; Supports quality insurance effort to gain user acceptance.
d. Delivery: Works collaboratively with inter-departmental and cross-departmental resources to migrate new or enhanced functionality from test to production. Provides effective communication across the team as appropriate. Follows change control standards and processes for release to production.
2. Functions as a liaison with end users, research groups and other business support areas.
3. Facilitates design and technical meetings. Provides technical documentation to internal business and design teams.
4. Instructs, guides and mentors junior-level programmer/analysts.
5. Provides systems support during special events such as mission-critical system upgrades, integration platform upgrades, new application go-lives, application failover exercises and disaster recovery drills.
6. Implements enterprise policies for security and confidentiality at the system and inter-system level.
7. Provides support in the role of a backup to other members of the team.
8. Performs other duties as assigned or required by management.

Educational requirements and/or preferences (Licensure, Registration, Certification, Experience, Other):

• Bachelor's degree in Computer Science, Mathematics, Engineering or related discipline required

Qualifications: - minimum job criteria are including educational requirements, licensure, registration, certification, experience and equivalencies.

• 5+ years of experience managing application design, software development, and maintenance.
• At least 5+ years related experience in a complex, multiplatform environment.
• Demonstrated experience using various programming and scripting languages.
• Demonstrated understanding of relational data modeling techniques.
• Understanding of Unified Modeling Language tools and how they are applied to OO design.
• Expertise with Unix, Linux and Windows operating systems.
• Expertise in system performance tuning.
• Ability to quickly adapt to changing requirements.
• Proven troubleshooting skills; meticulous with strong attention to detail.
• Strong interpersonal skills; able to deal effectively with diverse skill sets and personalities, works effectively as a team player.
• Creative and organized with a proven ability to prioritize workload, meet deadlines, and utilitize time effectively.
• Executes all job responsibilities and assignments promptly, reliably, honestly, and ethically.
• Excellent interpersonal, oral, written and presentation skills.
  • Working Title: Senior ServiceNow Developer
  • Department: EIS Research & Development
  • Business Entity: Corporate Services
  • City: Los Angeles
  • Job Category: Information Technology
  • Job Specialty: Software / Application Development
  • Position Type: Full-time
  • Shift Length: 8 hour shift
  • Shift Type: Full-time
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Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through March each year) as a condition of employment, and annually thereafter as a condition of continued employment.

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