At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real dedication for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America’s Best Hospitals—and now we invite you to join us and make a difference every single day in service of this outstanding work – excellence and innovation in patient care, research, and community service. From working with a team of committed professionals to using state-of-the-art facilities, you’ll have great resources to do something incredible—for yourself, and for others!
Cedars-Sinai Cancer is committed to pursuing pioneering research into disease mechanism, diagnostic innovations and new technologies and resources. Through our historic achievements, growing research enterprise, and serving one of the most diverse regions in the world, our physicians and scientists are uniquely positioned to guide the next generation of progress against the disease.
Are you looking to contribute to groundbreaking research? We look forward to having you come and join our team!
The Program Manager plans, organizes, directs, and manages all aspects of a mid to large scale recognized organizational program. Provides leadership, guidance, and direction for day-to-day program operations and administrative activities, including the authority to make independent decisions regarding program operations, administration, and governance. Leads and/or contributes to the short-term and long-term planning, design, development and implementation of program objectives, processes and standards. May supervise staff as it relates to the overall management of the program.
Note: A program is an ongoing organizational initiative with defined objectives and scope, but without a defined end or completion date.
Primary Duties and Responsibilities
- Oversees and/or manages the assigned recognized organizational program and has authority for day-to-day program operations and administration. May be responsible for program development or expansion. Plans and implements program operations, determines and develops governance, processes and/or guidelines, coordinates program activities and timelines, and determines and organizes resources to meet program objectives.
- May identify program participants and lead cross-functional teams in the administration, maintenance or expansion of the program.
- Works with both internal and external key partners including other departments, leaders in the organization, representatives from external agencies/organizations in the management of the program to provide guidance, resolve issues, grow the program, and/or implement processes and/or solutions. Identifies and defines any logistics, action items, changes, or information needed to effectively manage the program.
- Identifies growth opportunities and further efficiencies that impact the program and/or departments success and aids in development of strategic plans to achieve objectives. Evaluates feasibility, forecasting financial impact and providing recommendations or making decisions to support the success of the program. Works with internal/external partners to maintain and further develop program growth, community outreach activities, as well as relationship development and maintenance.
- Researches and analyzes data for evaluating performance of program or program operations, including quality assurance and trends. Makes recommendations to leadership and/or implements program changes based on findings. Provides data and/or summary findings to program participants, partners, leadership, and/or cross-functional teams.
- Evaluates requests for program exceptions or changes, and determines response, advancing as necessary.
- Assesses communication and training needs, develops and implements any applicable communication, education, training, on-boarding and/or mentorship pertaining to the program. Provides frequent communication to departments and leaders across the organization. Notifies partners of any changes in the program. May work with cross-functional teams across multiple departments to develop communication and training materials.
- In conjunction with leadership, responsible for planning, monitoring, and managing program fiscal budgets and financials, and resolves or escalates issues.
- Maintains data system integrity and ensures quality assurance measures are followed based on departmental standard operating procedures. May provide ad hoc reporting to support recommendations observed through trend analysis for future planning and enhancements.
- Tracks program to ensure appropriate governance and program compliance with local, state and federal laws; accreditation, professional and regulatory agency standards and licensure requirements. Maintains staff and program compliance with organizational policies and procedures.
- May manage staff and/or lead the work of others.
Department and/or Unit Specific – Essential Job Responsibilities:
- 65% - Disease Research Group (DRG) Management. Provide front-line management of the staff within a specific DRG and oversight of specific clinical research portfolios. Direct and manage clinical research staff. Meets with staff to assess activity, performance, compliance and needs of the DRG team. Coordinate compliance reporting tools and provides summary status reports to the Research Manager, CRO Clinical Operations. Identify barriers to timely study activation, efficient coordination, and participate to identify/implement prospective solutions. Engage relevant providers (physicians, advance practice providers, clinic nurses, staff) to ensure that clinical issues that arise, at all points of contact, are addressed in a timely and compliant fashion.
- 10% - Training and education of DRG team staff. Responsible for ensuring the delivery of protocol-specific training as required of engaged CRO, clinic, and ancillary staff. In partnership with CRO colleagues, develop, implement, and evolve a departmental specific role-based curriculum for new employees. Helps develop and execution of educational in-services pertinent to the performance of high-quality clinical research.
- 10% - Quality monitoring. Perform quality oversight of clinical trials to include overseeing progress of screening, enrollment, and data submission. Ensure compliance with Cedars-Sinai, SOCCI and CRO policies and procedures. Contribute to the development of corrective action plans, subsequent implementation and documentation of progress of plans.
- 5% - Actively participates in the strategic design process of SOCCI’s CRO. Represents the Clinical Trials Office on University/Hospital committees and task forces as assigned. Serves as a Liaison to encourage Clinical Research at the state and federal levels.
- 5% - Responsible for human resource activities including recruitment, on-boarding, performance management and professional development of staff.
- 5% - Other duties as assigned.
- High School Diploma/GED, required.
- Bachelor's Degree Healthcare, Management, Business or related field, preferred.
- 5 years of program management experience in clinical research, required.
- Working Title: Program Manager - Cancer Clinical Trials Office
- Department: SOCCI Clinical Research Office
- Business Entity: Academic / Research
- City: Los Angeles
- Job Category: Administrative
- Job Specialty: Administrative
- Position Type: Full-time
- Shift Length: 8 hour shift
- Shift Type: Day
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
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