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Pharmacy Technician - Medical Network Foundation

Requisition # 20001219 Apply Now

Cedars-Sinai is one of the  largest nonprofit academic medical centers in the U.S. with 886 licensed beds, 2,100 physicians, 3,000 nurses and thousands of other healthcare professionals and staff. Clinical programs range from primary care for preventing, diagnosing and treating common conditions to specialized treatments for rare, complex and advanced illnesses. In addition, Cedars-Sinai serves the community through its Medical Network, which includes the highly rated Cedars-Sinai Medical Group and Cedars-Sinai Health Associates. 

As a Pharmacy Technician (Clinical Pharmacy Support Specialist) in our Cedars-Sinai Medical Care Network, you will support the pharmacist(s), assist with the day-to-day disease management activities, execute and coordinate disease management program functions related to patient outreach and follow-up, medication reconciliation, and reports management. The Clinical Pharmacy Support Specialist will be collaborating with other staff members to ensure on-going coordination of services for high risk, high cost patients. All duties performed will be under the supervision of a pharmacist.

Inbound calls/faxes/electronic communication:
o Scheduling office visits;
o Starting telephone encounters for patient questions for the pharmacist;
o Setting up prescription refill requests for the pharmacist. 

Outreach communication:
o Scheduling office visits and phone appointments;
o Making reminder calls to patients regarding appointments;
o Request for patient medication list or other patient records; 
o Communicate with patients other disease management related information as specified by the pharmacist;
o Post-discharge follow up for high risk patients or other identified patients;
o Obtain information from patient as requested; 
o Follow up after a medication change or medication compliance issue;
o Confirmation of refill/med pick-up;
o Call pharmacy to obtain/clarify medication fill history. 

Reports Management:
o Provide pharmacist with daily update on status of reports:
Current patient list;
Calls in queue/awaiting response;
Calls completed; 
o Run weekly registry reports. 

Other Administrative Tasks:
o Ensure education materials are stocked;  
o Referral review for appropriateness;
o Assist in patient prescription assistance applications;
o Assist with prior authorizations and other insurance/pharmacy documentation requests and complete forms/paperwork as needed;
o Provide pharmacist with a daily schedule;
o Provide continuing support and coordination of resources for patient/family. Work with case management and social workers to ensure qualified patients receive services which may include: medical care, pharmaceutical assistance, nutrition counseling, physical or occupational therapy, behavioral health services, financial resources, transportation, food assistance;
o Available to cover the Refill Center or other Cedars-Sinai Medical Care Foundation Pharmacy Support Specialist duties as requested.
Educational Requirements:
High school diploma

License/Certification/Registration Requirements:
Registered Pharmacy Technician with the California Board of Pharmacy

Two (2) years of experience as a pharmacy technician in a retail pharmacy or outpatient pharmacy department, or equivalent education and experience
  • Working Title: Pharmacy Technician - Medical Network Foundation
  • Department: CSMCF ACO
  • Business Entity: Medical Network Foundation
  • City: Los Angeles
  • Job Category: Pharmacy
  • Job Specialty: Pharmacy
  • Position Type: Full-time
  • Shift Length: 8 hour shift
  • Shift Type: Day
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Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through March each year) as a condition of employment, and annually thereafter as a condition of continued employment.

About Our Location

Los Angeles, California

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