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Patient Services Representative II - Thoracic Surgery

Requisition # 19000943 Apply Now

Summary of Essential Job Duties:

The PSR, following established practices, policies, and guidelines, provides clerical and administrative support/duties in the licensed clinics at Cedars Sinai Medical Center. These duties may include: answering incoming telephone calls; scheduling and authorization for appointments, surgeries and ancillary services; patient check out and rescheduling of follow-up appointments; insurance verification functions; chart/medical records preparation; and sorting and deposition of mail and patient information.  

Schedule procedure and surgery 10%
Obtain pre-authorization for procedure and surgery 10%
Coordinate patient's pre-procedure or surgery requirements with the primary care physician and CSMC OR scheduling 15%
Schedule patient's initial and follow-up visit to Thoracic Surgery Clinic and makes sure all lab and imaging test results are in prior to patient's clinic visit 20%
Room patients in, take vital signs, reconcile medications with patients, document onto CS-Link 25%
Answer incoming phone calls and triage; order supplies; clean shared equipment; transfer patient to emergency department PRN 20%
Educational Requirements:

High School graduate diploma or GED is required.  Graduated from an accredited Medical Assistant Program is preferred.

License/Certification Requirements:

Certification in Medical Assistant is preferred


Has worked minimum 2 years experience in an acute care setting or outpatient care setting.

  • Working Title: Patient Services Representative II - Thoracic Surgery
  • Department: Thoracic Surgery Clinic
  • Business Entity: Service Lines & Ops
  • City: Los Angeles
  • Job Category: Administrative
  • Job Specialty: Admissions / Registration
  • Position Type: Full-time
  • Shift Length: 8 hour shift
  • Shift Type: Full-time
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Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through March each year) as a condition of employment, and annually thereafter as a condition of continued employment.

About Our Location

Los Angeles, California

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  • Administrative, Los Angeles, California, United StatesRemove