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Director, Volunteer Services

Requisition # 20003447 Apply Now

Summary of Essential Job Duties

The Director of Volunteer Services has the overall responsibility of managing the staff and ensuring the effective coordination of volunteer activities/services as provided by staff members in the Volunteer Services Department. In this capacity the Director must plan, develop, implement and monitor the volunteer programs for effective utilization of volunteer resources.   The Director is responsible for ensuring that the staff effectively integrate the volunteers into the services and that patients receive quality and safe patient experience. 


The Director is responsible for the development and implementation of business and division operations plans, accountable for quality and safe service, expense control and effective management of capital and human resources for all the services within the division. The Director is also responsible for the effective operation of the Employee Volunteer Program, providing opportunities for Cedars-Sinai staff to volunteer in the community.


A thorough knowledge of the community is important, both for the successful recruitment of hospital-based volunteers and to identify viable community-based opportunities at which employees can volunteer. Being highly skilled to work effectively with variety of constituencies and to lead and manage through influence is a must in this role; superior presentation skills in a one-on-one or group setting is needed to be successful in this position.


The Director has the responsibility that the volunteer department staff are meeting the Joint Commission requirements when training and providing orientation to volunteers, and that the administration of health clearances and documentation of volunteer records (i.e. appraisals, job descriptions, etc.) are in compliance with organizational and Joint Commission requirement.

Educational Requirements

Bachelor’s Degree or Master's Degree in related field is preferred. High School Diploma is minimum.




License/Certification/Registration Requirements

No license or certification is required for this position.




  • 5 years’ experience in a management and leadership role in Hospital Administration.



  • Demonstrated success in managing large-scale employee volunteerism programs.


  • Working Title: Director, Volunteer Services
  • Department: Volunteer Services
  • Business Entity: Corporate Services
  • City: Los Angeles
  • Job Category: Patient Services
  • Job Specialty: Volunteer Services
  • Position Type: Full-time
  • Shift Length: 8 hour shift
  • Shift Type: Day
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Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through March each year) as a condition of employment, and annually thereafter as a condition of continued employment.

About Our Location

Los Angeles, California

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