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Benefits Administrator (Hybrid)

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Requisition # HRC0745765

Align yourself with an organization that has a reputation for excellence! Cedars Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year. This annual award recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We provide an outstanding benefits package, along with competitive compensation. Join us! Discover why U.S. News & World Report has named us one of America’s Best Hospitals.

What will you be doing in this role?

The Benefits Administrator is responsible for evaluating and answering escalated and complex benefits related inquires and requests inclusive but not limited to, health and welfare plans, retirement plans, recognition plans and wellness. Ensures effective execution of Benefits transactions to support both the employee and the Benefits Center of Excellence within agreed upon service level. 

Duties and Responsibilities:

  • Responds and resolves escalated issues relating to benefits, which include, but not limited to health and welfare plans, retirement, leaves of absence, COBRA, QMCSOs, Employee Assistance Program, Wellness and Tuition Reimbursement.  Uses knowledge of plan terms, regulatory and compliance requirements to determine resolution or course of action.
  • Support/process transactions related to Qualifying Life Event changes, retiree enrollment and creditable coverage letters.
  • Interfaces with employees at all levels of the organization and provides customer service when answering benefit inquiries, and communicating via phone, email or case management system to resolve employee inquiries or determine the need for advanced or escalated support and care. Communicates with third party vendors to assist the employee with updates and inquires as needed.
  • Must exercise extreme care and diligence to comply with all employment, healthcare, privacy, confidentiality and other applicable laws and regulations ensuring that such information is kept strictly confidential, both within and outside the company.
  • May participate in vendor selection and evaluation process. May participate in open enrollment or other benefit-related activities.

Department Specific Responsibilities:

  • Audits and processes premium billing, leave of absence premiums, retiree premiums and monthly invoices. Researches and resolves any benefit issues reported by the customer, and escalates as necessary.
  • Process bi-weekly payroll interface files, Lead NEO presentations and answer questions, participate in annual open enrollment, benefit and wellness fairs. Lead and attend benefits related meetings during Open enrollment.


  • High School Diploma/GED required
  • Associate Degree/College Diploma preferred

Work Experience:

  • 5 years in an administrative role with Benefits department with strong knowledge of health and welfare plans, retuirement plans, COBRA and leave and absence
  • 3 years working in a HR Service center or call center preferred
  • Knowledge of the statutory regulations and company policies regarding insurance and human resource programs.
  • Ability to manage multiple priorities, think tactically as well as strategically. Demonstrating objectivity, delivering results, and show initiative and creativity
  • Working Title: Benefits Administrator (Hybrid)
  • Department: Benefits & Recognition
  • Business Entity: Corporate Services
  • City: Los Angeles
  • Job Category: Administrative
  • Job Specialty: Administrative
  • Position Type: Full-time
  • Shift Length: 8 hour shift
  • Shift Type: Day

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.

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  • Administrative, Los Angeles, California, United StatesRemove